Maybe Datasat could spend some time on fixing their VNC server in a future release as it is indeed quite a buggy thing. It works for me with RealVNC Viewer and if I disable the Adapt to Network Speed option and the Encryption set to "Prefer off". Whenever our network connection goes slow (usually if the DCP server is pulling a DCP from our NAS box) while I have an AP20 VNC window open on the operating laptop, the display will freeze for a few seconds, and then Tight VNC will say "Connection lost - go f*** yourself" (not a verbatim quote, but you get the idea). I think the problem is that the AP20 does not handle the part of the VNC protocol that lower the image quality if the connection is slow.įor example, if using RealVNC you have to configure it with "Picture Quality" set to high. I tried two or three before finding one that worked OK, namely Tight VNC. If that doesn't make it work, you have to try different VNC clients and client settings.Īlso, keep your AP20 on current software.Īs Carsten says, the AP20's built-in VNC server won't work with some VNC clients. The only option on the AP20 side is 'Hex Tile encoding' in 'Access Control'. VNC has loads of different options for screen content transmission, aimed at line load/compression. Hit some arrow keys or manually touch the touch screen to make sure its active. I'm not sure if VNC client also shows a black screen when the unit sleeps but that could be it. Perhaps the unit is in the display 'sleep' mode. When I tried that today from my MAC, with the only VNC app i found availible, the black screen issue is still the same.Īnyone have idea what to change in preferences, what could cause this issue? I had to download tightVNC and through that its working fine. I need to connect remotely via VNC to our AP20, but for some reason, when I use real VNC on my win 8 it connects but shows black screen only. Topic: AP20 remote controll - VNC black screen #VNC VIEWER BLACK SCREEN PASSWORD#My profile | my password | search | faq & rules | forum home Home Products Store Forum Warehouse Contact Us Film-Tech Forum ARCHIVE: AP20 remote controll - VNC black screen
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